The right of withdrawal
You have the right to withdraw from the contract within 14 days without giving any reason.
During this period, you can do what is reasonably necessary with the product to assess the product. You are allowed to try the product as you would in a physical store. You can also remove the product from the packaging. If you have done more than was necessary to try the product, we can charge you for it.
The withdrawal period expires 14 days after the day on which you, or a third party designated by you other than the carrier, received the product. If you have ordered multiple goods with different delivery times in one order, the withdrawal period expires 14 days after the day on which you received the last product or part.
To use your right of withdrawal, you can return the product to me within 14 days, including a notice, to:
Wooden Educational Material
9220 Moerzeke (Hamme)
We request that you return the product as much as possible in the original packaging.
In the event of a withdrawal, you will receive all payments, including delivery costs for the forwarding, as soon as possible and no later than 14 days after you have indicated that you wish to make use of the right of withdrawal. We will refund you with the same payment method with which you paid. Unless you agree another method with me. You bear the costs for the return shipment.
Exclusion of right of withdrawal
The right of withdrawal is excluded for:
- digital files that are forwarded (in PDF / Word).
- game material that will be tested for counterfeiting.
< Withdrawal form >